*adopted from federal, state and local regulations and recommendations
Presented by They Need XYZ and University of Washington Milgard School of Business, Students Assisting Business Program
- Screen patients prior to their arrival for COVID-19 symptoms: Refer to Patient Management; e.g. telephone screen
- Further screen patients upon their arrival. i.e. ask for symptoms and record body temperature, provide sanitizer
- Screen all DHCP at the beginning of their shift for fever and symptoms
- If a DHCP experienced an exposure, work or other, refer to work exposure restrictions
- Ensure that DHCP are educated and trained on preventing infectious agents, using PPE correctly, etc.
- Waiting Rooms
- Post visual alerts signaling proper hygiene and etiquette. Free CDC Sign templates
- Provide supplies for respiratory and hand hygiene i.e. masks and sanitizer for DHCP
- Install physical barriers at the reception desk; eliminate shared magazines and similar items; space chairs 6ft apart
- Personal Protective Equiptment
- If PPE and supplies are limited, prioritize dental care for the highest need, most vulnerable patients first
- Require the use of Proper PPE based on four variables, refer to Proper DHCP PPE
- Ensure adequate supplies to support health hygiene behaviors for both your DHCP and patients
- Hygiene and Cleaning
- Clean and disinfect the room and equipment according to guidelines here
- Check the provided link for approved Disinfectants by EPA
- Ensure water quality, refer to Dental Unit Waterlines
- Make sure you have signs upon entry specifying regulatory rules
- Have visual alerts in your area about hand hygiene, respiratory hygiene, and symptoms
- Educate patients on etiquette, standard practice, symptoms; limit visits to those only necessary
- Have a system for before, during and after point of contact with patients e.g. telephone pre-screen, on site temperature and qualitative tests, email kindly asking for follow up if showing symptoms or complications
- Evaluate employees for signs/symptoms of COVID-19 at the start of their shift.
- Systematically assess all DHCP workers and patients upon arrival, take temperature, provide facemask and/or face shields if needed.
- Contaminated Areas and Contact
- Have a plan for cleaning, disinfection, and contact tracing in the event of a positive case
- Consult HVAC professional for improving clean-to-less-clean airflow and filtration efficiency
- Share less
- Avoid using items that cannot be disinfected regularly in waiting areas such as toys and magazines
- Remove reception desk pens, paper, and avoid complementary items such as floss, lip stick etc.
- Keep each chair station separate and designated for one assistant
- State Government Recommendations: WSDA
- Federal Recommendations and Requirements: CDC
- Reduced Restrictions to non-urgent care and precautions: Inslee Proclamation
- KN95 Masks for staff
- 3ply Face Mask to give away to customers while they shop or eat.
- Face Shield for staff
- Ready to use Surface Sanitizer