COVID-19 General Standard Operating Procedures for Hair Salons and Barbershops

*adopted from federal, state and local regulations and recommendations

Milgard School of Business

Presented by the University of Washington Milgard School of Business, Students Assisting Business Program for They Need XYZ.

I. People

  1. Customers
    1. Alternate your waiting area to maximize social distancing (and follow 50% rule)
    2. Make use of signs to mandate social distancing for customers waiting or entering
    3. Contact customers before visit and ask about exhibiting any COVID-19 symptoms
  2. Employees
    1. Advise at home pre-checks for COVID-19 symptoms before coming to work 
    2. Advise sick employees of Home Isolation Criteria
    3. Ask employees if they have been in contact with someone who has had COVID - 19
    4. Rotate or stagger shifts to limit the number of employees in the salons
    5. Remind employees about social distancing throughout the shift

II. Places

    1. Personal Protective Equipment (PPE)
      1. Require the use of cloth face coverings among all staff and visitors
      2. What is an approved PPE? Refer to: Proper PPE 
      3. Ensure adequate supplies to support required hygiene behaviors such as handwashing
      4. During face to face encounters, consider using glasses, goggles, and face shields
    2. Hygiene and Cleaning
      1. Clean and disinfect constant contact areas between clients, clean every chair in between clients
      2. Implement frequent handwashing with soap and water, scrubbing for 20 seconds or use hand sanitizers
      3. Remove or cover porous surfaces
      4. Approved cleaning materials? Refer to: EPA
    3. Communication
      1. Post signs in visible areas upon entry specifying your rules and advertise free masks for those who forgot
      2. Inform your customers about using contactless payment
      3. Inform your customers about importance of physical distancing during their visit

    III. Process

    1. Screening
      1. Evaluate employees for signs/symptoms of COVID-19 at the start of their shift e.g. temp guns.
    2. Contaminated Areas and Contact
      1. Have a plan for cleaning, disinfection, and contact tracing in the event of a positive case
      2. Increase circulation of outdoor air as much as possible
    3. Share less
      1. Use touchless payment options as much as possible
      2. Consider upgrading to touchless faucets, soap and paper towel dispensers

    IV. Other

    • State Government Recommendations: WSDA
    • Federal Recommendations and Requirements: CDC 
    • Reduced Restrictions to non-urgent care and precautions: Inslee Proclamation

    V. Supplies

    1. KN95 Masks for staff 
    2. 3ply Face Mask to give away to customers while they shop or eat.
    3. Face Shield for staff 
    4. Ready to use Surface Sanitizer

    Download the Specific Detailed Guidelines