COVID-19 General Standard Operating Procedures for Restaurants
*adopted from federal, state and local regulations and recommendations
Presented by They Need XYZ and University of Washington Milgard School of Business, Students Assisting Business Program
I. People
- Customers
- Alternate booths to maximize social distancing (and follow 50% rule)
- Make use of signs to mandate social distancing for customers waiting or entering
- Make room for customers to exit in case of forming a line
- Employees
- Advise at home pre-checks for COVID-19 symptoms before coming to work
- Advise sick employees of Home Isolation Criteria
- Ask employees if they have been in contact with someone who has had COVID - 19
- Rotate or stagger shifts to limit the number of employees in the restaurant
- Consistently schedule same employees on shift to reduce exposure
- Remind employees about social distancing throughout the shift
II. Places
- Protective Equipment
- Require the use of cloth face coverings among all staff.
- What is approved PPE? Refer to: Proper PPE
- Ensure adequate supplies to support required hygiene behaviors such as handwashing
- Hygiene and Cleaning
- Clean each table in between customers and frequently clean constant contact areas
- Remove or cover porous surfaces
- Approved cleaning materials? Refer to: EPA
- Communication
- Post signs in visible areas upon entry specifying your rules and advertise free masks for those who forgot
- Inform your customers about using contactless payment and use of disposable cutlery
III. Process
- Screening
- Evaluate employees for signs/symptoms of COVID-19 at the start of their shift e.g. temp guns
- Disinfection of contaminated areas
- Have a plan for cleaning, disinfection, and contact tracing in the event of a positive case
- Increase circulation of outdoor air as much as possible
- Share less
- Use touchless payment options as much as possible
- Avoid using items that are reusable, such as menus, condiments, and any other food containers
IV. Supplies
- KN95 Masks for staff
- 3ply Face Mask to give away to customers while they shop or eat.
- Face Shield for staff
- Ready to use Surface Sanitizer